Free Shipping Across India
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Prepaid Orders Deliver Worldwide
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Free Shipping Across India
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Prepaid Orders Deliver Worldwide
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Last Updated: October 2, 2026
Qissa Couture (“Qissa Couture”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use qissacouture.com (the “Website”), place an order, contact us, or otherwise interact with Qissa Couture.
By using our Website, you agree to the practices described in this Privacy Policy.
We may collect information that you provide directly to us when you:
Create an account
Place an order
Subscribe to our newsletter or marketing communications
Contact us through email, WhatsApp, contact forms, or other communication channels
Request information about our products
Participate in promotions, surveys, or other activities
This information may include:
Full name
Email address
Mobile/WhatsApp number
Billing address
Shipping address
Order details
Product preferences or other information you voluntarily provide
Messages and communications you send to us
When you make a payment, your payment information may be processed by a third-party payment gateway or payment service provider.
Qissa Couture does not intentionally store complete debit card, credit card, banking, UPI, or other sensitive payment credentials on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Date and time of visits
Referring website or source
Approximate location derived from technical information
Website interactions and usage information
This information helps us understand how visitors use our Website and improve our products, services, security, and user experience.
We may use the information we collect to:
Process and fulfill your orders
Arrange shipping and delivery
Process payments
Send order confirmations and updates
Provide customer support
Respond to enquiries and requests
Communicate with you through email, phone, or WhatsApp regarding your orders
Manage your account
Improve our Website, products, and customer experience
Understand Website usage and performance
Detect and prevent fraud, unauthorized activity, and misuse
Maintain Website security
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted and where you have provided the necessary consent
If you provide your phone number or contact us through WhatsApp, we may use WhatsApp to communicate with you regarding:
Order confirmations
Order status
Shipping and delivery updates
Customer support
Product enquiries
Other communications that you request from us
WhatsApp is operated by a third party. Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy policies.
You may contact us if you wish to stop receiving promotional communications through WhatsApp.
Our Website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use cookies to:
Keep products in your shopping cart
Maintain login sessions
Remember preferences
Improve Website functionality
Understand Website traffic and usage
Analyze Website performance
Improve our marketing and advertising activities
Some cookies may be placed by third-party services that operate on our Website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website or checkout process.
We may use third-party analytics or advertising technologies to understand how visitors interact with our Website and to measure the effectiveness of our marketing.
These services may collect information such as:
Device information
IP address
Pages visited
Products viewed
Website interactions
Advertising identifiers
General usage information
Depending on the services we use, this may include tools such as Google Analytics, Meta Pixel, Google Ads, or similar technologies.
Third-party services process information according to their own privacy policies.
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business and provide our services.
These may include:
Payment information may be shared with the payment gateway or payment service provider used to complete your transaction.
We may provide your name, phone number, shipping address, and order information to courier and logistics companies so that your order can be delivered.
We may use third-party providers for website hosting, security, analytics, email, customer communication, marketing, and other technical services.
We may disclose information where required by applicable law, regulation, legal process, court order, or government request, or where reasonably necessary to protect our legal rights, customers, Website, or business.
Qissa Couture may accept orders from customers located outside India.
When you place an international order, certain information may need to be shared with payment providers, shipping companies, customs authorities, logistics providers, or other service providers involved in completing and delivering your order.
Depending on your location, your personal information may therefore be processed or transferred outside your country.
By placing an international order or otherwise providing information to us, you acknowledge that such processing may occur where reasonably necessary to provide our services and fulfill your request.
We take reasonable technical and organizational measures to protect the personal information we collect.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and maintaining records of orders
Providing customer service
Maintaining business and financial records
Resolving disputes
Preventing fraud or misuse
Complying with applicable legal and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Ask questions about how your information is used
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
If you have opted in to receive marketing communications, we may send you information about:
New collections
Products
Offers
Promotions
Special events
Other Qissa Couture updates
You can unsubscribe from promotional emails by using the unsubscribe option provided in the email.
For WhatsApp or other communications, you may contact us to request that promotional messages be stopped.
Please note that even if you opt out of marketing communications, we may still send essential transactional communications relating to an order or service you have requested.
Our Website may contain links to third-party websites, social media platforms, payment services, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of those websites before providing them with personal information.
Our Website is not intended to knowingly collect personal information from children.
We do not knowingly request or collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:
Qissa Couture
Email: qissacouture@gmail.com
Phone / WhatsApp: +91 82890 33196
Location: Mohali, Punjab, India
Website: qissacouture.com
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
Qissa Couture
Timeless Indian fashion, thoughtfully curated.
