Free Shipping Across India
✦
Prepaid Orders Deliver Worldwide
✦
Free Shipping Across India
✦
Prepaid Orders Deliver Worldwide
✦
Last Updated: October 2, 2026
At Qissa Couture, we carefully pack every order to ensure that your products reach you safely and in excellent condition.
We offer shipping across India and to selected international destinations.
Orders are generally processed after successful payment confirmation.
Orders are typically prepared for dispatch within 1-3 working days.
Orders placed on weekends or public holidays may be processed on the next working day.
During sales, festive periods, launches, or periods of unusually high order volume, processing may take longer than usual.
Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided at checkout.
We ship orders across India through our logistics and courier partners.
Estimated delivery time within India is generally:
3-7 working days after dispatch.
Delivery times may vary depending on:
Destination
Courier service availability
Pincode
Weather conditions
Public holidays
Remote locations
Unforeseen logistics or transportation delays
The delivery timelines provided are estimates and are not guaranteed delivery dates.
Qissa Couture may ship to selected countries outside India.
International delivery times generally depend on the destination, courier service, customs processing, and other factors.
Estimated international delivery may generally take:
7-21 working days after dispatch.
Some destinations may require additional time due to customs clearance, local delivery conditions, or other circumstances beyond our control.
Before placing an international order, customers are responsible for ensuring that Qissa Couture products can legally be imported into their destination country.
Shipping charges are calculated and displayed at checkout based on the delivery destination, order, package, and applicable shipping rates.
Any applicable international shipping charges will be displayed during checkout where available.
Shipping charges may vary depending on the destination and shipping service selected.
For international orders, the destination country may impose customs duties, import taxes, VAT, GST, handling fees, or other charges.
Any customs duties, import taxes, local taxes, customs clearance charges, or similar fees imposed by the destination country are the responsibility of the customer unless explicitly stated otherwise at checkout.
Qissa Couture does not control the amount or application of these charges.
Customers are responsible for complying with the import regulations applicable in their country.
Once your order has been dispatched, we may provide a tracking number or tracking information through email, WhatsApp, SMS, or another available communication method.
You can use the tracking information provided by the courier to follow your shipment.
Tracking information may take some time to become active after the parcel has been handed over to the courier.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully check:
Full name
House/building number
Street/locality
City
State/province
Postal/ZIP code
Country
Mobile/phone number
Qissa Couture is not responsible for delivery failures, delays, additional shipping charges, or returned shipments caused by incorrect or incomplete information provided by the customer.
If you need to change your shipping address after placing an order, contact us as soon as possible.
We will try to accommodate the request if the order has not yet been dispatched.
Once an order has been handed over to the courier, we may not be able to change the delivery address.
Courier companies may make one or more delivery attempts depending on their policies and the destination.
A delivery may be unsuccessful if:
The recipient is unavailable
The address is incorrect or incomplete
The recipient refuses the shipment
The courier cannot contact the recipient
The destination is inaccessible
Customs requirements are not completed for an international shipment
If a shipment is returned to Qissa Couture because of circumstances attributable to the customer, additional shipping charges may apply if a re-delivery is requested.
Such situations are also subject to our Return & Refund Policy.
While we work with shipping partners to deliver orders as quickly as reasonably possible, Qissa Couture cannot guarantee a specific delivery date.
Delivery may be delayed because of circumstances including:
Severe weather
Natural events
Transportation disruptions
Courier delays
Public holidays
Customs clearance
Government restrictions
Incorrect or incomplete address information
High-volume shopping periods
Other circumstances outside our reasonable control
We will make reasonable efforts to assist customers when a shipment is delayed.
If your tracking information indicates that your package has been delivered but you have not received it, please contact us as soon as possible.
If your package arrives visibly damaged, please take photographs of the package and its condition before disposing of any packaging materials.
For damaged, incorrect, missing, or other delivery-related issues, please contact us within 48 hours of delivery.
Please refer to our Return & Refund Policy for information about eligible claims and available resolutions.
We strongly recommend recording a continuous, unedited video while opening your package.
The video should clearly show the unopened package, shipping label, opening process, and the products received.
An unboxing video may assist us in investigating claims involving damaged, missing, or incorrect products.
For international orders, the customer is responsible for providing accurate delivery information and complying with applicable customs and import requirements.
If an international shipment is delayed, held, returned, or refused because of customs requirements, unpaid duties or taxes, prohibited importation, or incorrect information provided by the customer, Qissa Couture may not be responsible for resulting delays or costs.
If you have questions regarding your shipment or delivery, please contact us:
Qissa Couture
Email: qissacouture@gmail.com
Phone / WhatsApp: +91 82890 33196
Location: Mohali, India
Website: qissacouture.com
Please include your order number when contacting us about an existing order so that we can assist you more efficiently.
Qissa Couture
Timeless Indian fashion, thoughtfully curated.
